Order & Delivery
Free worldwide shipping on every order — here's exactly what happens after you check out.
Free worldwide shipping
No minimum order
Packed in 1–3 business days
Checked and packed with care
Tracked delivery
Usually 5–10 business days
Lost order? Covered
Replaced or refunded in full
Free shipping on every order, to every country. Here is exactly what happens after you check out.
1. Order confirmation
You get a confirmation email within a few minutes. If it has not arrived, check your spam folder before contacting us — it hides there more often than you would think.
2. Preparing your order
We check and pack your piece within 1–3 business days. Orders placed on weekends or public holidays start the next working day.
3. On its way
Once it ships, you receive a tracking number by email. Delivery usually takes 5–10 business days. Tracking can take 1–2 days to start updating after you receive the number — that is normal and does not mean anything is wrong.
Shipping cost
Free, worldwide, with no minimum order. The price you see at checkout is the price you pay.
Customs and import duties
Most orders arrive with nothing extra to pay. Some countries do charge import duties or taxes on parcels from abroad, and those are set by your own customs authority, not by us — if they apply, they are the customer's responsibility. We cannot predict or refund them.
Wrong address?
Message us as fast as you can. If the order has not shipped yet, we can fix the address. Once it is with the carrier, we cannot change it.
Order late or lost?
If 30 business days have passed since your order shipped and it still has not arrived, contact us, and we will replace it or refund you in full.
Still have a question?
Our team usually replies within 2 hours.